Coronavirus : How we treat cancellations

Updated 8 months ago by Taylor McManus


Please rest assured we do not charge for cancellations and would definitely not start in these challenging times.

Any cancelled bookings are refunded in the form of a credit to your Beyond Pricing account. You can monitor charges for bookings and credit for cancellations on your Statements Page. Click on the black triangle on the left hand side to expand your Statement.

Remember, we will pick up cancellation data daily from your connected account. If you aren’t seeing a recent cancellation reflected in your Beyond Pricing account, try refreshing the connection on your Accounts Page.

For the most up to date information on Coronavirus related trends we are seeing in your market and tips and tricks on how to manage your listings during these times, head to the Coronavirus Page on our website.

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