How do I sync prices, and when does Beyond Pricing sync my rates?
Beyond Pricing automatically syncs rates to your channels once per day around midnight, local time.
We also sync rates when you:
- Turn syncing on
- Update your Base Price or Minimum Price
- Manually override rates in your Beyond Pricing Calendar
- Update settings in the Customize Tab
Syncing to Airbnb or VRBO generally takes 30 minutes, but can take longer depending on the current connection with your channel.
For PMS connections syncing automatically occurs once every 24 hours, but often happens shortly after you update a listing.
If you are still having issues with syncing, please reach out to us at firstname.lastname@example.org. We are here to help!
Turning Syncing on or off
To turn syncing on for a listing, in Card Card view push 'start pricing now' for the listing you're trying to enable syncing for in your Beyond Pricing Dashboard. On the popout on the right side of the screen, review your Base Price and Minimum Price, check the box for 'enable price posting upon save' and push 'save prices'. Price posting will now be enabled for this listing.
To turn syncing off for a listing, click into the listing from your Beyond Pricing Dashboard. On the top right corner click the down arrow next to 'Price posting on' and scroll down to the bottom and select 'Turn price posting off' choose the reason you're disabling syncing and push 'Turn off'.
What if I only want to sync some of my listings?
If you'd like, you can sync some of your listings from the same account. Simply turn syncing "on" for these listings, and "off" for the listings you do not want to sync.
Beyond Pricing only charges on listings that are syncing. Check out the article How am I charged? to learn more about how we bill.
When I try to enable syncing, I can't and am directed to support
If you have an outstanding statement, your account will be blocked. Once you have added a valid payment method Billing Tab, please return to your Dashboard to enable syncing again.