# Why aren't new bookings, changes to reservations, blocked/unblocked dates, or new listings showing up in Beyond?

> We sync to your Bookingcom every 15 minutes and to your Airbnb Vrbo or PMS account once a day and pull in information that may have changed during the day

Source: https://support.beyondpricing.com/en_us/why-aren't-new-bookings-changes-to-reservations-blockedunblocked-dates-or-new-listings-showing-up-in-beyond-pricing-rkZgwSjHu

Last updated: 2025-07-09T13:35:03.990Z

We sync to your Booking.com every 15 minutes and to your Airbnb, Vrbo, or PMS account once per day to pull in information that may have changed during the day, including:

*   Blocked or unblocked dates on your Airbnb, Booking.com, Vrbo, or PMS calendar
*   Cancellations or changes to existing reservations
*   New listings added to your account
*   New reservations

Was a change made in the last 24 hours, and you don't want to wait until then? You can simply refresh your account to see this information in Beyond before that.

Please note that if you currently have your PMS/Channel Manager connected to Beyond, these changes will need to first populate in your PMS/Channel Manager for us to pull them into your [**Dynamic Pricing Dashboard**](https://beyondpricing.com/dashboard/pricing).  
  

## **How do I refresh my account?**

  
If you'd like a change made in Airbnb, Booking.com, Vrbo, or your PMS account to show up in Beyond without waiting until the daily account sync, simply head to your [**Accounts Tab**](https://app.beyondpricing.com/dashboard/user/accounts) and click refresh for the corresponding account, like this:

  

![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/19dac27d4768fbdcdca5c3c8196edd26.gif)

  

## **I can't find my listing on my Dashboard**

  
We automatically filter out listings that we cannot price, such as:

*   Listings in a market we do not support
*   Listings that are not currently active on Airbnb, Booking.com, Vrbo, or your PMS

You can still view these listings on your [**Dynamic Pricing Dashboard**](https://beyondpricing.com/dashboard/pricing) by unchecking the "Hide Unavailable" button under Filters, like this:

  

![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/e55d1fcf68581524dc60fe93eb8ed304.gif)

  
If we are not yet live where your listings are, don't worry! Simply click the "Notify me" button on your Dashboard, and we will reach out to you when we have launched your market! [**We're constantly launching new markets**](https://support.beyondpricing.com/en_us/where-is-beyond-pricing-live-B1Jgwrsru) -- and we put every market through rigorous analysis in order to maintain confidence that our pricing is accurate.  
  

  [**Click here**](https://support.beyondpricing.com/en_us/how-do-i-use-my-dashboard-filters-to-see-all-my-listings-BkiZwroBd) for more information about how to use your filters.

##   
**My rates aren't consistent across Beyond and my listing**

  
Settings like Length of Stay discounts enabled on Airbnb, Booking.com, Vrbo, or your PMS interact with Beyond rates once we sync prices. If your rates do not look consistent, the first step is to make sure these settings are turned off. Check out the article [**Why is there a difference between Beyond and my listing's calendar?**](https://support.beyondpricing.com/en_us/why-is-there-a-difference-between-the-pricing-i-see-on-my-airbnb-or-vrbo-listing-and-my-beyond-pricing-calendar-HyGeDHsBd) to find out more.

Think you might have a different issue? Check out [**when we sync Beyond prices with Airbnb, Booking.com, Vrbo, or your PMS**](https://support.beyondpricing.com/en_us/how-do-i-sync-prices-and-when-does-beyond-pricing-sync-my-rates-S1NeDHsSO). If your changes still aren't showing up, please contact us at [**support@beyondpricing.com**](mailto:support@beyondpricing.com). We're here to help!  
  

## **Make sure guests do not book newly available dates at low rates**

  
We understand you can't always be there to refresh your account when someone cancels or shortens a reservation, or you unblock dates on your Airbnb, Booking.com, Vrbo, or PMS calendar.

To prevent opportunistic guests from booking at a low rate before our prices have had a chance to push into your calendar, **_we recommend setting an artificially high base price in Airbnb, Booking.com, Vrbo, or PMS_**.  
  

  For example: If you have dates blocked off and then unblock them later on, there is a brief period of time where our prices will not have pushed into your account. Setting an artificially high base price will ensure guests do not make a reservation at a low rate.

  
Here is more information on how to change your base price across platforms:

*   **[Airbnb -- How do I set my nightly price?](https://www.airbnb.com/help/article/474/how-do-i-set-my-nightly-price)**
*   **[Vrbo -- How do I manage my rates?](https://help.vrbo.com/articles/How-do-I-manage-my-rates)**