# Kross Booking and Beyond > Do you manage listings on Kross Booking or are you considering managing your listing on this Property Management Software PMS Beyond connects with Kross B Source: https://support.beyondpricing.com/en_us/kross-booking-and-beyond-By2uGXIWq Last updated: 2026-08-11T16:53:54.119Z Do you manage listings on Kross Booking or are you considering managing your listing on this Property Management Software (PMS)? Beyond connects with Kross Booking to sends rates as well as minimum stay requirements including gap fills.  Please note: As a first step, make sure you have created a Beyond account to connect to your OTA/PMS. Simply sign up [**here**](https://v2.beyondpricing.com/dashboard/home) to get started!  **In This Article**  [Connecting your account](#connecting-your-account)  [Customizations in Beyond](#customizations-in-beyond)  [Adding a new listing](#new-listing)  [Which costs are included in the 1% fee?](#costs-included)  [Troubleshooting](#troubleshooting) * * * ### ## **Connecting your account** Kross Booking requires a member of our team to assist you in setting up your account.  1. Please **contact Kross Booking** Support and request the activation of Beyond.  2. Fill out your information using the [**Connect your Kross Booking Account Form**](https://app.beyondpricing.com/dashboard/connect/assisted/kross_booking).  3. Kross Booking will enable that account ID into our partner section and will assign credentials to it (username + password) 4. Kross Booking will notify you (the customer) that your account has been enabled and then they will notify us (Beyond)  The necessary credentials to connect are as follows: * Kross Booking hotel id * username * password![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/e0aa1f7e4ad850f46610320d46ba40b0.png) That's it! If you run into any issues while connecting, reach out to Support at: [**support@beyondprcing.com**](mailto:support@beyondprcing.com) and we'll be happy to help. ## **Customizations in Beyond** With Kross Booking, you will have access to adjust **[**Minimum and Maximum Prices**](https://support.beyondpricing.com/can-i-set-annual-and-seasonal-minimum-and-maximum-prices-BJ20LroS_)**, **[Minimum Stays and Gap Fillers](https://support.beyondpricing.com/en_us/what-are-annualseasonal-minimum-stays-and-gap-fills-and-how-do-i-use-them-H1yyPriB_)**, **[**Reservation Gap Adjustments**](https://support.beyondpricing.com/en_us/what-is-a-reservation-gap-discount-and-how-should-i-use-it-ryNyPHjr_)**, and **[**Time Based Adjustments**](https://support.beyondpricing.com/en_us/what-are-last-minute-discounts-and-how-should-i-use-them-HJpAUBiSO)** directly in Beyond**. We also now support Multi-Units as well! See more information below.**  See article [**What can I do in the Customize Tab?**](https://support.beyondpricing.com/en_us/what-can-i-do-in-the-customize-tab-(video)-Sk1rLHsH_) for a broad overview. ## **Adding a new listing** Launching a new Kross Booking listing is easy.  1. **Create Type and Room**: Click Configuration on the sidebar. In the Rental units section, make sure that each listing has its own Type and Room. ![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/881cd6656a25a502626c008ef34e4b96.png) 2. **Enable Standard rate for room Type**: In the Configuration panel, find the Channel Manager section. Click Configuration Channel Rates. 3. In Kross Booking, you assign your listings to a generic "Rate" category, and each listing is then assigned its own prices. This means that a "Rate" category can have all of your listings assigned, and each listing can still be priced differently. Because of this setup, **we strongly advise you to use only one Standard Rate**. Assign all of your properties to this Standard Rate, and Beyond will push individual prices to each listing in that Rate. New listings and other changes made in Kross Booking will show up automatically when we refresh your account once per day. To have a new listing or any other changes in Kross Booking show up quickly, simply refresh your account in your [**Connected Accounts**](https://beyondpricing.com/dashboard/user/accounts) tab like this: ![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/5784ca8d7c0884509188567249ec4e10.gif)   It can take up to 24 hours for your new listing to show if you don't refresh your account in Beyond. [**Click here**](https://support.beyondpricing.com/en_us/why-aren't-new-bookings-changes-to-reservations-blockedunblocked-dates-or-new-listings-showing-up-in-beyond-pricing-rkZgwSjHu) to learn more about when we refresh your account and why. ## **KrossBooking and multi-unit listings** Do you have a multi-unit listing (e.g. identical apartments or cottages)? You can price them together easily in Beyond! Property managers with identical listings use a multi-unit setup to maximize occupancy, and now Beyond can ensure these listings have the right price at the right time in order to maximize revenue. **How do multi-unit properties appear in Beyond?** Sit back & relax, **no setup needed**! Kross Booking multi-unit listings are automatically identified & grouped via our connection.  Multi-unit properties are easy to identify in Beyond. Note that you set base price, min price, and all customizations at the parent listing level. These settings are then applied to the entire multi-unit grouping. Our health score and booking data are aggregated to give you a true view of your multi-unit property's performance.  ## **Which costs are included in the 1% fee?** The 1% we charge is based on the nightly rate, taxes, plus any fees you charge. So for most people, this means we charge 1% of their nightly rate plus the cleaning fee (and the extra guest fee if you have one) plus taxes. ## **Troubleshooting** ### **Rate Configuration Not Found** * Rate configuration not found for room type \_\_\_ KrossBooking allows multi-unit setups - multiple rooms can be assigned to a “room type”, with the pricing done on the room type level.  Currently, multi-unit setups are not supported in Beyond. For this reason, it’s important to make sure that each unit in your KrossBooking account is assigned to a different room type, **and all room types are assigned exactly one room.** The integration is implemented in a way which assumes this, and will grab the first rate without a parent, and use that for pricing information. On KrossBooking, rates are generic entities which require actual price assignments.  Rates could be things like "Standard", "Non-reimbursable", "Discounted".  A rate must be enabled for specific channel (**in this case, Beyond Pricing**) to be used on them. This will be the actual first rate in the list where you can configure rates, but this can’t be guaranteed as Beyond has no control over KrossBooking's API.  For this reason it’s strongly advised for you to use only one Standard rate in KrossBooking. 1. Configuration → _Rental units →_ Rooms/Apartments On this page, there is a list of all the available units where the assigned room type is visible.  The list can be ordered by the room type and duplicates could be spotted this way.  2. _Configuration → Rental units → Type_ For each duplicate, a separate room type setup is needed. Create a room type for the listing. 3. _Configuration → Rental units → Rooms/Apartments_ Create one room for a listing, then select the previously created room type in the “Type” form select field. 4. _Configuration → Channel Manager → Configuration Channel Rates_ The used rate entity has to be enabled for the created room type and the used channels to allow daily pricing. 5. Once the listing is ready to go on KrossBooking, please let us know at [**support@beyondpricing.com**](mailto:support@beyondpricing.com). We will then be able to manually validate the listing from our end. 6. Once your listing has been validated, it will populate in your Beyond Dashboard and you will be able to activate it for price posting. We don't often experience issues with this integration. However, if you are here, it's probably because you ran into an issue! Please reach out to [**support@beyondpricing.com**](mailto:support@beyondpricing.com) and our team will be happy to answer your questions and help ensure your account is running smoothly.