# HomHero and Beyond

> Do you manage listings on HomHero or are you considering managing your listing on this Property Management Software (PMS)? Beyond connects with HomHero to se...

Source: https://support.beyondpricing.com/en_us/homhero-and-beyond-H1IJeeCd5

Last updated: 2024-07-03T20:29:15.443Z

Do you manage listings on HomHero or are you considering managing your listing on this Property Management Software (PMS)? Beyond connects with HomHero to send rates as well as minimum stay requirements including gap fills.

**Please note:** As a first step, make sure you have created a Beyond account to connect your OTA/PMS to. Simply sign up [here](https://v2.beyondpricing.com/create-account/pricing) to get started! 

**In This Article**

  [Connecting your account](#connecting-your-account)  [Customizations in Beyond](#customizations-in-beyond)  [Adding a new listing](#new-listing)  
  [Pass-Through Expenses](#passthroughs)  
  [Troubleshooting](#troubleshooting)                        

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## **Connecting your account**

  
Connecting your HomHero account is easy. Here’s how to get started:

1\. You will first need to find your "Account Reference" within Homhero.

2\. In Homhero, click on the 'Market Place' in the left hand menu. Select the Beyond tile.  
  

![Screenshot_at_Jun_16_14-48-22.png](https://homstar.zendesk.com/hc/article_attachments/4984236962063)

  

3\. Click 'Beyond Pricing' then turn the Active toggle on and copy the 'Account Reference' using the copy button. Hit Save.

**Note: This will NOT disconnect the existing Beyond account.**  
  

![Beyond_HOMHERO.png](https://homstar.zendesk.com/hc/article_attachments/4984159345423)  
  

4\. Navigate to your Beyond Account. Click on "Link Your Account" in the left hand menu then select Homhero from the list of options. Alternatively, you can click on [**this link**](https://v2.beyondpricing.com/dashboard/connect/channel/homhero).  
  

![Beyond_1.png](https://homstar.zendesk.com/hc/article_attachments/4984181625359)

  

5\. Paste your HomHero Account Reference and click 'Link Account'.  
  

![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/1d8bcd662d4595e5d78849f6cdbec5bd.png)

6\. After entering your credentials, Beyond will import your listings. Please allow up to 24 hours for all of your Homhero listings to sync with Beyond Pricing.  
  

## **Customizations in Beyond**

  
With HomHero, you will have access to adjust [**Minimum and Maximum Prices**](https://support.beyondpricing.com/can-i-set-annual-and-seasonal-minimum-and-maximum-prices-BJ20LroS_), **[Minimum Stays and Gap Fillers](https://support.beyondpricing.com/en_us/what-are-annualseasonal-minimum-stays-and-gap-fills-and-how-do-i-use-them-H1yyPriB_)**, **[Reservation Gap Adjustments](https://support.beyondpricing.com/en_us/what-is-a-reservation-gap-discount-and-how-should-i-use-it-ryNyPHjr_)**, and [**Time Based Adjustments**](https://support.beyondpricing.com/en_us/what-are-last-minute-discounts-and-how-should-i-use-them-HJpAUBiSO) directly in Beyond.

See the article [**What can I do in the Customize Tab?**](https://support.beyondpricing.com/en_us/what-can-i-do-in-the-customize-tab-(video)-Sk1rLHsH_) for a broad overview.

Want to get familiar with Beyond? Check out our Welcome Guide [here](https://support.beyondpricing.com/en_us/beyond-pricing-3-step-quickstart-guide-(videos)-HkEawSiBd)! 

##   
**Adding a new listing**

  
New listings and other changes made in HomHero will show up automatically when we refresh your account once per day. To have a new listing or any other changes in HomHero show up quickly, simply click 'Manage accounts' in the left sidebar and refresh your account in your [**Accounts Tab**](https://beyondpricing.com/dashboard/user/accounts) like this:  
  

![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/7b9a6a434a522e2f9e507845edbe9a7e.gif)  

  It can take up to 24 hours for your new listing to show if you don't refresh your account in Beyond. [**Click here**](https://support.beyondpricing.com/en_us/why-aren't-new-bookings-changes-to-reservations-blockedunblocked-dates-or-new-listings-showing-up-in-beyond-pricing-rkZgwSjHu) to learn more about when we refresh your account and why.

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## **Pass-Through Expenses**

  
How are you currently paying for Beyond? Is it coming out of your commission, or are you passing it on to guests? HomHero allows you to set up a **package** that applies a percentage of the booking to all reservations.

The setup for this can be found under Booking Engine > Packages > select "Add" to create a new package. If there's an existing % based package, users can add the additional percentage to the existing fee. 

To create a new package, fill in the following fields:

1.  Set to **Active**
    
2.  **Package Name**: Commonly used names are Booking Fee or Technology Fee
    
3.  **Guesty Mandatory**: Enable to make this package a requirement
    
4.  **Apply to all Listing**: Enable only if this package should apply to each listing. Keep disabled if only select listings should have this applied. 
    
5.  **Days of the Week**: Select each day of week checkboxes
    
6.  **Package Type**: Per Booking
    
7.  **Amount**: 1
    
8.  **Amount Type**: % Percent
    
9.  **Apply to Listings**: Define this only is "Apply to all Listings" is disabled
    
10.  **RMS Sundry Link**: Select the ledger you wish to allot this to  
      
    

![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/76e8bf78318c57414f631fdbc1026e3c.png)

##   
**Troubleshooting**

  
We don't often experience issues with this integration. However, if you are here, it's probably because you ran into an issue!

Please reach out to [**support@beyondpricing.com**](http://mailto:support@beyondpricing.com/). Our Support Team is always happy to answer your questions and help ensure your account is running smoothly.