# Booking.com and Beyond > Beyonds Dynamic Pricing connects with Booking.com and sends rates checkin checkout requirements and minimum stay requirements included Source: https://support.beyondpricing.com/en_us/bookingcom-and-beyond-r1lXPrjru Last updated: 2026-08-10T22:44:04.633Z Beyond's Dynamic Pricing connects with Booking.com and sends rates, check-in/check-out requirements, and minimum stay requirements. Please note: as a first step, make sure you have created a Beyond account to connect your OTA/PMS to. [Simply sign up here](#) to get started! **In This Article**  [Connecting your account](#section-4)  [Customizations in Beyond](#customizations)  [Adding a new listing](#new-listing)  [Genius Discount](#genius-discount)  [Troubleshooting](#troubleshooting)  [Connection/reconnection issues](#connection-reconnection-issues)  [Migrating from the old Booking.com connection to the new connection](#closed-not-bookable)  [Disconnecting Beyond as the Connectivity Provider for your listing](#disconnecting-beyond)  [Non Standard Rate Plans](#non-standard-rate-plans)  [Multiple rooms in one listing](#multiple-rooms) * * * ## ## **Connecting Your Account**   **Before you start:** install the **[Chrome Extension](#)**. Most connection failures trace back to a missing, outdated, or corrupted extension, so installing it first saves a retry later. To start the connection in Beyond, **[click this link](#)** and you will be prompted to follow the instructions outlined below. If you are working with your Sales Team, please skip to Step 3. Please follow the steps below to connect your account: **Step 1:** Download the Chrome Extension. This will open a new page for you to download and install the Chrome Extension. Once you have downloaded and installed the Chrome Extension, refresh your browser to move on to Step 2. Already have the Chrome Extension installed? Move to Step 2. **Step 2:** Click on Set Beyond as your Connectivity Provider and confirm Provider Setup in Beyond. This will then prompt you to log into Booking.com. * Once in Booking.com on a screen that looks like this, click "Select Properties." ![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/a6532ca46505476ece7aad1b2feb64d7.png) * Select the listing(s) you would like to connect to Beyond. You can select them all in bulk or choose them individually, then click "Review Changes." * Click "Apply Changes." * Once done, go back to the tab with the Beyond page and click "I have successfully set up Beyond as the Connectivity Provider on Booking.com." ![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/8f790e40dde8720bca93ace562a268b7.png) **Step 3:** From Beyond, click "Finalize Connection." This will prompt a pop up to enter your Booking.com extranet credentials. Enter your Booking.com credentials to connect.  ![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/ef7d37cd5074f495099a1211afa25cde.png) That's it, you're connected! If you see your listings loading, this means they're loading successfully. Your listings will load and you can move on to enabling your listing(s)!   **Please note:** for the Booking.com integration, we no longer manage availability for your listings in Beyond. You will manage your availability directly on Booking.com. This also means that you will not receive any reservation/booking email notifications from Beyond; all reservation notifications will come from Booking.com. **Stuck on Step 2 or 3?** Jump to **[Troubleshooting](#troubleshooting)** below. * * * ## **Customizations in Beyond** With Booking.com you will have access to adjust Minimum and Maximum Prices, Minimum Stays and Gap Fills, and Time Based Adjustments directly in Beyond. See the article **[What can I do in the Customize Tab?](#)** for a broad overview. * * * ## **Adding a new listing** New listings and other changes made in Booking.com will show up automatically when we refresh your account each day. To have a new listing or any other changes in Booking.com show up immediately, simply refresh your account in your Accounts tab. You can follow the progress of the refresh with the loading bar at the top. It can take up to 24 hours for your new listing to show if you do not refresh your account in Beyond. **[Click here](#)** to learn more about when we refresh your account and why. ![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/c3e1b9a8ea524f93b60ec94487790bda.gif) **Add Beyond as Connectivity Provider in Booking.com for all listings that you want to post prices for in Beyond.** While listings will show up automatically on your Dashboard, if you want to turn on price posting for those new listings, you must make sure that Beyond is set as the Connectivity Provider for all of the listings in Booking.com. To add more listings for price posting in Beyond, go to Booking.com, then your Connectivity Provider (Beyond Pricing\_RMS), then "Select Properties." You can select to add all of your properties/listings at the beginning of connection and turn price posting on for the listings you would like Beyond to push pricing to, or add listings individually as you need. **Remember:** any listing that you want pricing enabled in Beyond needs to be added to the Connectivity Provider in Booking.com.   **Please note:** when Beyond becomes your Connectivity Provider, Beyond will override your settings in Booking.com. * * * ## **Genius Discount** You can still leverage Genius Discounts. We know people love them! Please note that any discounts you set in Booking.com will be applied on top of the prices we send from Beyond to Booking.com. If you want to use a Genius Discount, we recommend a fixed, not dynamic, discount. We recommend setting your Genius Discount at 10% and increasing your Base Price by 10%. If you choose the dynamic option, this can add up to an additional 25% discount. To check or adjust your Genius Discounts, log into your Booking.com account and head to Boost Performance, then Genius Partner Program. For the option "Would you like this discount to be dynamic?" please select No. To suspend the discount for certain dates or opt out of the Genius Program, follow the instructions from Booking.com **[here](#)**. * * * ## **Troubleshooting** Not sure which issue you are hitting? Match what you are seeing below take a look at the context included to fix it. **Error**:  **_Connection/reconnection issues_** **_"Select Properties" shows nothing to select, or the button is greyed out_** This almost always means Beyond is already set as your Connectivity Provider in Booking.com. There is nothing new to select because the connection already exists on Booking.com's side. **To fix:** * Go back to Beyond and confirm the Connectivity Provider is already selected. You do not need to redo Steps 1 and 2. * Skip directly to Step 3, Finalize Connection, and enter your Booking.com credentials there. Still stuck after finalizing? See **[the next section](#greyed-out-finalize)**. A lingering old connection is the next most common cause. * * * **Error**:  **_Finalize Connection stays greyed out_** This typically means Beyond was not fully disconnected from a previous connection attempt, so Booking.com will not let a new one finalize. **To fix:** 1\. In the Booking.com Extranet, go to the Connectivity Provider page for each affected listing and disconnect Beyond. 2\. Once disconnected, go back to Beyond and restart the connection flow from Step 2, Set Beyond as your Connectivity Provider. 3\. Reconfigure the provider for each listing and finalize the connection again. * * * **Error**:  **_Beyond is no longer managing this property on [Booking.com](//Booking.com)_**  This error means Beyond\_RMS has been disconnected in Booking.com and needs to be reconnected. We make this connection for you automatically, but sometimes the connection is interrupted and you need to make the connection again. ![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/abd729d5a43bf72e2ce401888c074605.png) **To fix:**  Please first turn off price posting for your Booking.com listing in the Calendar in Beyond. Next, head to your Booking.com account, go to the Connectivity Provider section, click on "Search," type "Beyond Pricing\_RMS," and select it from the dropdown. Please keep all boxes checked and click "Connect." Head back to your Booking.com listing in Beyond and turn Price Posting on again. This should start the process of us posting prices. ![](https://cdn.kustomerhostedcontent.com/media/603e4c1ab69d9cd3c0b6f415/16c3f31f22f702481bfa6e9b795801ce.png) If after 10 minutes the error message persists, please contact **[support@beyondpricing.com](mailto:support@beyondpricing.com)**. Please note you will need to do this for all listings experiencing this error. * * * **Error**:  **_Connection Process stalls or fails with no clear error_**  If the connection flow stops responding, hangs on a step, or fails without a specific Booking.com error message, the Chrome Extension is the most common culprit. **To fix:** 1\. Remove the **[Beyond Chrome Extension](#)** entirely. 2\. Make sure Google Chrome itself is updated to the latest version. 3\. Reinstall the extension fresh, then retry the connection from Step 1.   If you continue to run into roadblocks, contact **[support@beyondpricing.com](mailto:support@beyondpricing.com)** with a screenshot of exactly where the process stops. * * * ## **Disconnecting Beyond as the Connectivity Provider for your listing** Turning off price posting for your Booking.com listing in Beyond should remove Beyond Pricing as the Connectivity Partner in Booking.com. If you have turned off price posting and still see Beyond Pricing as the Connectivity Provider in Booking.com, simply: * Log into Booking.com. * Click on the user profile icon in the top right corner. * Go to Connectivity Provider. * Remove Beyond Pricing\_RMS. * * * ## **Non-Standard Rate Plans** Please note that Beyond posts prices to the Standard Rate Plan. If you would like to add a weekly discount or another rate plan, that is fine, but you must ensure it is mapped back to the Standard Rate Plan to be based on our suggested prices.  * * * ## **Multiple rooms in one listing** If you have multiple rooms in one listing, only one listing is able to appear in Beyond. This is a Unit Type in Booking.com that we do not currently support. You will receive a price posting error for any multi-unit listing. Be sure to make the listing a single unit in Booking.com in order to post prices. Our Support Team is always happy to answer your questions and help ensure your account is running smoothly. Please reach out to **[support@beyondpricing.com](mailto:support@beyondpricing.com)** if you are experiencing any other issues.