How does billing work?
Here you will find a great breakdown of how billing at Beyond Pricing works.
Do you offer a free trial?
Good news, we offer everyone an initial 30-day free trial for you to learn the ins and outs of the tool. All of the bookings made during your trial period are free, and you don't have to add a credit card to set up an account.
You can sign up and connect your accounts here.
How much does it cost after the trial?
After your free trial period Beyond Pricing charges 1% of all bookings if you have your Airbnb and/or HomeAway/VRBO account connected. More information can be found on our pricing pages for direct connections here.
When will you charge me?
Your first charge will occur after your second month using Beyond Pricing. We will charge your account every month on your designated billing period date. You can see this information on the Statements Tab of your account.
Let's say you booked $4,300 worth of reservations in a given month's billing period. Beyond Pricing will bill you $43 at the end of that billing period. The billing period will be based on when you start your trial with Beyond Pricing.
Which costs are included in the 1% fee?
The 1% we charge is based on the nightly rate plus any fees you charge. So for most people this means we charge 1% of their nightly rate plus the cleaning fee (and the extra guest fee if you have one). We don't charge 1% on security deposits nor taxes (having said that, there are a few municipalities where taxes are included).
Basically, we charge 1% of what the guest pays you.
Beyond Pricing charges based on when the reservation is booked as opposed to the stay date. This is different than how Airbnb and HomeAway/VRBO will charge you.
If a booking for April 6th is made on January 21st, you will be charged for that booking for your January statement, and not charged again in April when the stay takes place.
If a cancellation occurs our system will automatically pick it up and credit your account back for it. The credit will appear as a separate line item on your Statements Tab.
Depending on when the cancellation occurs, the credit may appear on an upcoming Statement, rather than the same one as the reservation.
You receive a booking for $200 on January 5th that is then cancelled on January 10th. Your billing date is January 7th. You will be billed $2 for this booking on January 7th (on your December 7 – January 7 statement). The cancellation will then be picked up on January 10th, and you will be credited back $2 on the upcoming statement (January 7 – February 7).
We charge 1% on any cleaning fees you charge. We do that for a number of reasons, including simplicity. We bake that in when coming up with the 1% fee.
We also do it this way because some of our customers charge a very low base rate, but very high cleaning fees and extra guest fees. At the end of the day, what we use and what most places tax is the total amount a guest must pay in order to book the property.
How do I pay?
We charge the credit or debit card we have on file for you automatically at the end of your Statement period. You can add your card to the Billing Tab of your account.
If you would like to pay with PayPal please reach out to us a email@example.com and we can enable this option for you.
Who handles payment processing?
We use Stripe to handle our payment processing, which is one of the largest and most respected payment processors. All payments are done completely separate from your Airbnb finances. You can read more about Stripe's security here.